Shipping:
-Please ensure that your order address aligns with your delivery address. (If you are ordering from Russia, please include your full name, as it is essential)
-Orders will be shipped within 3 working days once payment is received.
-Shipping is available globally through Epacket/China Post Air Mail/UPS/FEDEX/DHL/EMS.
-Additional shipping costs may apply to remote locations.
-Please verify the items when received; if they are damaged, please accept them and notify us right away. We will look into the matter and send you a replacement product.
Warranty :
-1 year warranty from the manufacturer;
We provide complimentary replacement parts or accessories with free shipping within the first 3 months of purchase.
If it exceeds 3 months but is less than 1 year, we will still provide free replacement parts or accessories, though shipping costs will be incurred.
-Defective products must be reported within 7 business days of receipt;
-Any damages during shipping need to be reported within 5 business days of receiving the items.
-Please provide a photo or video if you experience issues with the products.
Get in Touch:
-Do not hesitate to contact us if you wish to place a larger wholesale order.
-If you are ordering multiple items, do let us know first. We are open to offering you a discount.
Feedback:
-We greatly appreciate your feedback. If you are satisfied with our service or products, we would love a 5-star review. -For any inquiries, please contact us and we will respond as quickly as possible.
Please be Aware:
-Import fees, taxes, and charges are not included in the shipping fees.
-Buyers are completely responsible for any applicable fees (if there are any).
-For our Brazilian customers: Please provide your tax ID when selecting a courier service to ensure prompt delivery.